Under Canvas Terms & Conditions

General Policy

Check In: 3:00 PM, Check Out: 10:00 AM.
Deposit Policy: Full amount due at time of reservation.

All rates are subject to state and local taxes ~ All rates are subject to change without notice

Online bookings are limited to a maximum of 5 tents per transaction at a maximum of 2 transactions. Under Canvas reserves the right to require reservations of 10+ tents booked online to re-book directly with the group sales team. This applies to 10+ tents booked via any number of transactions.

If you are booking using an AARP or military discount, proper identification will be confirmed during check-in. If no ID is presented during check-in, guests will not be eligible for the discount and will be charged the full reservation amount.

You will be responsible for any damages to your tent or furnishings during your stay.

Fire restrictions in the national parks & county may, in extreme circumstances, prohibit the use of wood stoves and fire pits.

Cold or inclement weather will not permit cancellations and refunds unless the company deems the conditions make staying with us unsafe.

The intended occupancy of each tent type is provided in the given tent types description. Kids tents are only available for children under 18. One additional cot can be added for children 18 and under at a fee of $25 per stay. We will not allow parties exceeding our maximum occupancy to check in to a single tent.

A deposit equal to 100% of your total stay is required no later than 24 hours after your reservation is confirmed and will be charged to your Credit Card.

**If credit card payment is invalid, your reservation will automatically be cancelled.**

Please note that booking an adventure online does not guarantee your adventure reservation. Our team will be in touch within 48 hours via email to finalize your request before we submit it to our vendors. The price of your adventure(s) is subject to change and is not confirmed until you receive an official confirmation from our adventures team.

In the very rare event Under Canvas tent inventory cannot accommodate a confirmed reservation, any money received will be refunded or better accommodations will be provided. Taxes and fees are subject to change and additional amounts may be due upon checkout.

Cancellation Policies

You have up until 30 days prior to your arrival date to cancel for a 100% refund. Cancellations made within the 30 day window prior to your arrival date are non-refundable. This cancellation policy applies to your tent and any add-ons/enhancements you book. Early departures or no shows will still be chargeable at their full rate. Cold or inclement weather will not permit refund for cancellation, unless the company deems the conditions make staying with us unsafe.

Gift Card Policy

All gift cards are fulfilled electronically.
Gift cards can be bought under someone else’s name for use as a gift.
Reservations for gift card redemption must be made by phone only (888) 496-1148.
Gift cards may be used for your tent, food & beverage or retail on-site.
All gift cards are final sale and cannot be refunded.

Social Giveaway

Enter for a chance to win a two-night stay in a Deluxe Tent at any Under Canvas DarkSky destination in 2024. (Including: Under Canvas Zion, Moab, Bryce Canyon, Lake Powell – Grand Staircase, Grand Canyon)

The giveaway ends on 3/1/2024 at 11:59pm MST. The winner will be chosen at random and contacted on 3/4/2024. Please note that winners will ONLY be contacted by our verified Instagram account @undercanvasofficial. Any other account that claims to have selected a winner is not valid and is not associated with Under Canvas.

Winners must respond within one week of notification. If you do not respond by March 11th, we will select another winner. Gift cards will be sent digitally. Remaining products will be shipped at no cost.

Giveaway is in no way endorsed or sponsored by Instagram, Brooklinen, or Assouline. Age 18+ to enter. No purchase is necessary to enter.

Select dates to view availability.